ICI'S PROJECT OFFICE
ICI Solutions uses a centralized Project Office approach to staffing and managing projects. Although common with large consulting organizations, this approach is typically not employed by smaller organizations. The Project Office approach enables ICI to focus on providing solutions in our primary business - namely content and process automation solutions, while allowing ICI to tackle larger and more complex projects than companies of similar size. The benefits of this approach to ICI and our customers include:
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Professional project managers equates to higher levels of project management experience similar to what's expected from top tier consulting firms. |
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Dedicated focus on project delivery means the person managing the project isn't also wearing multiple hats as a sales person, delivery engineer, or company president. |
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Professional, dedicated project managers minimize project risk due to their project focus. |
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The ICI Solutions Project Office provides our customers with a Single-Point-of-Contact for the duration of the project. |
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Focused management towards replicable delivery methodologies results in our project managers being able to better anticipate and overcome project challenges prior to them effecting deliverables. |
In addition to the project processes, the project manager is responsible for assembling and managing the ICI Solutions project delivery team. ICI Solutions uses a broad mix of internal professional services employees. These employees provide a broad base of product, process, and customer knowledge, while our customers benefit from our ability to help them meet their business goals.
CONSULTING SERVICES
ICI Solutions has a staff of experienced consultants who have both application experience as well as technical expertise to assist our customers in understanding their needs as well as understanding how technology can best solve the application requirements they uncover . Our consultants are often the same used by large consulting firms and FileNet - but through a teaming process that's focused on tactical engagements and customer value we try to add more value than our larger competitors. Our Project Office consists of consultants with diverse expertise in areas such business process design, workflow automation, data capture, web integration, etc., as well as business functionality such as Insurance, Financial services, specific Government applications such as transportation, docketing, and web portals.
Our consulting approach is focused on three specific technology areas:
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Content and Image Management - moving or replacing paper documents from paper to electronic images or electronic "eForms". This includes the scanning, indexing, data capture, archival, sharing and retrieval of digital documents and electronic content. |
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Process & Workflow Automation - the improvement of business processes via automating processes, both internally and between organizations and their vendors, constituents, and customers. |
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Application and Web Development - Improving user productivity, decreasing process steps, and improving customer responsiveness by integrating FileNet, Microsoft, and other vendors content and workflow applications to our customer's existing ERP, MRP, HRIS, web portals and other legacy applications. |